Frequently Asked Questions
Where are you located?
Guntersville
354 Gunter Ave.
Guntersville, AL 35976
Albertville
110 E. Main St.
Albertville, AL 35950
We’d love to see you!
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What are your store hours?
Guntersville
Monday–Saturday | 10 AM–5 PM
Albertville
Tuesday–Saturday | 10 AM–5 PM
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Do you offer local pickup?
Yes! We offer local pickup at both of our storefront locations.
Simply select your preferred pickup location during checkout. You’ll receive an email notification as soon as your order is ready for pickup.
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How much is shipping?
Orders of $300 or more qualify for free standard shipping.
Orders under $300 are charged a flat-rate shipping fee of $8 per package.
Because our website shares inventory between both of our storefront locations, your order may ship in multiple packages. If your order is fulfilled from both stores, shipping will be calculated for each shipment and reflected at checkout.
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How long will it take to receive my order?
Most orders ship the same business day or the next business day.
Once shipped, most packages arrive within 2–7 business days, depending on the shipping method selected and your location.
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How do I track my order?
Once your order ships, you’ll receive a confirmation email with your tracking information.
Please be sure to provide the correct email address and phone number during checkout so we can keep you updated.
You can find our Shipping Policy here.
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What is your return policy?
We gladly accept eligible returns within 14 days of delivery for store credit only.
You can view our complete Return Policy here.
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Can I exchange for a different size?
Absolutely! If your desired size is available, we’re happy to exchange it.
Simply Submit a Return Request here, and we’ll help you through the process.
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Is your inventory the same online as it is in-store?
Yes! Our website and storefronts share the same inventory.
While we work hard to keep inventory accurate, occasional oversells may occur if an item sells simultaneously online and in-store.
If this happens, we’ll notify you and issue a full refund.
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How do I purchase a gift card?
Gift cards may be purchased here and are delivered instantly by email.
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I have a question about my order. Who do I contact?
blossomboutique@shopblossomboutique.com
Guntersville: 256-486-9449
Albertville: 256-849-0949
We’re always happy to help!